Bomb/Substance threats are often used to disrupt business either by competitors or others with an agenda against the organisation.

They are also designed to cause alarm amongst the facilities staff and surrounding businesses.

This course is designed to assist facilities to handle and prevent such threats.

This done using current directions and strategies as outlined in Australian Standard 3745-2010 and the Australian Federal Police policies and guidance.

It gives staff the ability to assess each incident and deal with it on the current information supplied and available at the time.

The course provides both theoretical and practical components in its delivery.

It is ideal for all reception staff and also call centre staff.